At Book 13 Silver Cabs, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services in Melbourne, Australia, including airport transfers, corporate transfers, parcel deliveries, hotel transfers, wedding transfers, and event transfers.
1. Information We Collect
When you use our services, we may collect the following information:
- Personal Details: Name, phone number, email address, and payment details.
- Booking Information: Pickup and drop-off locations, travel dates, and preferences.
- Device and Usage Information: Information about your device, IP address, and how you interact with our website or app.
We only collect information that is necessary to provide you with a smooth, reliable, and safe service.
2. How We Use Your Information
Your information is used to:
- Process and manage your bookings efficiently.
- Provide timely updates about your transfers and services.
- Improve our services and customer experience.
- Comply with legal obligations.
We do not sell, trade, or share your personal information with third parties for marketing purposes.
3. Sharing Information
We may share your information with trusted partners or service providers who help us operate our business, such as payment processors or IT service providers. All third parties are required to keep your information confidential.
We may also disclose your information if required by law or to protect our rights, safety, or property.
4. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience. Cookies help us understand how users interact with our website and improve functionality. You can manage your cookie preferences through your browser settings.
5. Security of Your Information
We implement appropriate measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We continuously monitor and improve our security practices to safeguard your data.
6. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your personal information.
- Opt-out of marketing communications.
To exercise your rights, please contact us at the details provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will take effect immediately upon posting.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
Book 13 Silver Cabs
Email: booking13silvercabs@gmail.com
Phone: 1300 545 888
Address: Melbourne, Australia
